Tenant Onboarding Guide
Complete procedures for new tenant move-in process
- Pre-move checklist
- Contract signing procedures
- Key handover process
- Utility registration
📚 Manuals for Operation
Access operational guides, procedures, and reference manuals
🏢 Property Management
Maintenance Procedures
Guidelines for handling maintenance requests
- Emergency repairs protocol
- Routine maintenance schedule
- Vendor management
- Quality inspection checklist
Property Inspection Guide
Standards for property condition assessments
- Move-in inspection form
- Move-out inspection form
- Periodic inspection checklist
- Damage assessment guide
💰 Financial Operations
Rent Collection Manual
Procedures for rent collection and arrears management
- Payment methods & processing
- Late payment procedures
- Arrears follow-up timeline
- Legal action guidelines
Financial Reporting Guide
Standards for owner statements and reports
- Monthly owner statements
- Annual financial summary
- Expense categorization
- VAT reporting requirements
Security Deposit Handling
Guidelines for deposit collection and refunds
- Deposit collection process
- Escrow account management
- Deduction guidelines
- Refund procedures
📁 Administrative Procedures
Contract Management
Guidelines for lease agreements and renewals
- Lease preparation checklist
- Renewal process timeline
- Contract termination procedures
- Ejari registration guide
Communication Standards
Guidelines for tenant and owner communications
- Response time standards
- Email templates
- Notice delivery procedures
- Complaint handling process
Legal Compliance Guide
UAE property laws and regulatory requirements
- RERA regulations overview
- Rental dispute procedures
- Eviction process guide
- Documentation requirements